The nepenthes arrived beautifully packaged, and showed no real signs of decline, even after 7 long days with the USPS. This is my first nepenthes, so I wasn’t quite sure how it’d do, but since it’s arrived it has put out a new pitcher with a freshly popped lid (woot!!) and is working on another. I couldn’t be more pleased with my purchase. Will definitely order from SNW again.